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Privacy Policy
Privacy Policy and Personal Data Collection Statement
Our company respects personal data and promises to fully implement and comply with the data protection principles and the Personal Data (Privacy) Ordinance ” (Cap. 486) (“Ordinance”). This policy applies to all users and members, as well as other persons whose personal information the Company collects, uses and stores in various ways.
Categories of personal information collected, used and stored
The company will collect, use and store your user name, Correspondence address, email address, mobile phone number, age range, birthday month and date, Internet Protocol address ("IP Address"), transaction records and third-party accounts (including but not limited to: Facebook , Instagram, Wechat, or Google account (and your information in third-party accounts).
Purpose of collecting and storing personal data
You can provide personal information as you wish. If you want to purchase or use the services of this website, you must provide the personal information mentioned. If you do not want us to obtain the personal information that must be provided above, your purchase/ Service requests will not be entertained.
The main purposes for which the Company collects and retains personal data are as follows:
(a) Identity verification: Verify identity to process requests for inquiries, correction, and deletion of personal data; < /p>
(b) Provide Services: operate, maintain and provide our services to you; confirm your instructions; liaise with you regarding the services provided to you;
(c) Processing member accounts and activities: member registration; identity verification; purchase and event contact, etc.;
(d) Direct marketing/promotion: Our company will use your personal information for direct marketing or contact you from time to time to provide different promotional information, including our website services;
(e) Statistics: Carry out statistics and data analysis to measure the effectiveness of advertising and online searches and customer preferences. The relevant analysis is provided for the company's reference to study and improve the company's service quality;
(f) Security: Protect against fraud and hackers/hackers with the goal of imposing restrictions and account bans on violators.
If you are under 18 years old, please obtain the consent of your parent or guardian before providing personal information.
Retention of members’ personal data
The company will retain your personal data until the purpose of collection is completed and legal requirements are fulfilled.
If you wish to delete your personal contact information from our electronic database after you stop using the website, please contact us by email to cs@blchannel.com.
Your personal data is stored in our electronic databases, facilities, servers and backup servers. These electronic databases, facilities, servers and backup servers may be located outside of your country, and their standards of legal protection and security requirements may differ from applicable laws and regulations in your country. You hereby consent to us transferring, storing and retaining your personal data in our electronic databases, facilities, servers and backup servers which may be located outside your country and for the purposes mentioned in Section 3.
Accuracy and changes to personal data
In order to ensure the accuracy of member personal information (especially contact information) retained by the company, you may receive a confirmation or verification request from us. Please contact us at any time to correct or change your profile or to opt-out of receiving future direct promotional and marketing communications.
Personal data processing and security measures
Except to comply with legal requirements and/or to achieve the purpose for which the personal data was collected. , otherwise we will not disclose any of your personal information to others without your prior consent.
(a) Control password retries to enhance password functionality;
(b) Use advanced encryption technology to protect the security of your collected personal information during transmission. Our SecureSocketLayer (SSL) system can prevent your information from being intercepted or accessed by third parties when sending transaction messages;
(c) Only trained personnel are allowed to access or process the relevant information. Such personnel must follow strict guidelines and procedures to handle your personal information, and shall be held accountable if there are any violations; and
(d) Conduct regular reviews of the security system.
Disclaimer
Our company adopts all reasonable and practicable procedures and security measures to protect your personal information At the same time, there is no absolutely secure method for transmitting and storing information online. The Company cannot guarantee the absolute security of any personal information you provide online.
Third-party website
When you click on an advertisement or hyperlink on our website, you may have left our website and entered the website of our advertisers, content providers, suppliers, affiliates, or partners. Visits to these websites are not protected by this Privacy Policy and/or Personal Information Collection Statement.
The Company does not own or control these third-party websites. The Company does not authorize them to collect your personal information. Therefore, the Company cannot and does not bear the risk of you providing personal information to third-party websites, or the losses caused by their codes and policies. You should contact the relevant website administrator or owner directly with questions about their privacy practices and policies.
Third-party payment platform
If you wish to conduct transactions through the website, you need to pay through a third-party payment platform.
Third-party payment platforms are not owned or controlled by our company. We do not authorize or require third-party payment platforms to collect any of your personal information. Therefore, we are not responsible for their disclosure of your personal data. If you have any questions or concerns, please contact the manager or owner of the third-party payment platform directly to learn about their privacy policy.
Cookies
We may use "Cookies" to improve our website services and enhance your online experience. Cookies are small files that are automatically stored on your browser and can be retrieved by this website. When visiting this website, cookies may be used to remember you and your preferences and enable us to tailor this website to your needs. The information collected by cookies is anonymous, personalized information and does not contain any name or address information or enable anyone to contact you by phone, email or any other means. When using Cookies, we do not collect any personal data from you. You can disable cookies by changing your web browser's settings. Cookies cannot be used to run the website or deliver viruses to your computer or device.
Privacy Policy Changes
If necessary, the company will update or change this privacy policy in the future. All relevant revisions will be made after the policy is updated or the website is changed, 14 be displayed on the website within days.
Access to Personal Data
Under the Ordinance, you have the right to access and correct your personal data. If you intend to exercise the above rights, please contact our company.
Contact Us
If you have any inquiries, comments or requests about our company's privacy policy and practices, please email To cs@blchannel.com. Under normal circumstances, we will process your request or inquiry and verification within 14 working days.
Brilliant Channel
Policy & Terms
Contact Us
WhatsApp: (852) 9304-2010
Office Landline: (852) 2307-9860
WeChat ID: BrilliantChannel
Email Address: cs@blchannel.com
Unless otherwise stated, products are Parallel Imported. Brilliant Channel provides a 30-day warranty period for all products, and the maintenance service includes inspection, repair and parts costs; besides a [Replacement by shopping guarantee] comes with the product for the first 7 days of the warranty period.
All Hong Kong licensed products will be marked [Hong Kong licensed] in the product title. The licensed products are maintained by Hong Kong agents. The actual warranty period and maintenance service are subject to the agent's terms.
Please refer to the policy terms on this website for more details.
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